Terms Of Service
Terms of Service for Honor Stone Ltd
Effective Date: 25th October 2024
Welcome to Honor Stone Ltd. By using our website (www.honor-stone.co.uk) and purchasing our products, you agree to these Terms of Service. Please read them carefully.
1. General Information
1.1 Honor Stone Ltd operates the website and provides the supplements and related services available through it.
1.2 By using our website and/or making a purchase, you confirm that you are at least 18 years of age and have the legal authority to agree to these Terms of Service.
2. Orders and Purchases
2.1 Order Acceptance: All orders are subject to acceptance by Honor Stone Ltd. We reserve the right to refuse or cancel any order for any reason.
2.2 Pricing: All prices are displayed in GBP and are subject to change without notice. We aim to ensure all information is accurate, though there may be errors; if so, we will contact you regarding any discrepancies before processing.
2.3 Payment: Payments are processed securely via trusted third-party providers. We do not store your payment details.
2.4 Product Availability: We make every effort to keep products in stock, but availability is not guaranteed. If an item is out of stock, we will inform you as soon as possible.
3. Shipping and Delivery
3.1 Shipping Policy: We currently ship only to addresses within the UK. Orders are typically processed within 1-2 days of confirmation.
3.2 Delivery Times: Estimated delivery times vary based on location and shipping method. While we strive for timely delivery, we are not responsible for delays caused by shipping providers.
3.3 Shipping Costs: Shipping costs are calculated at checkout. Any customs or import duties for international shipments are the responsibility of the buyer.
4. Returns and Refunds
4.1 Return Policy: We offer returns on unopened, unused products within 30 days of delivery. To initiate a return, contact our customer service at info@honor-stone.com
4.2 Refunds: Refunds will be processed back to your original payment method within 14 days of receiving the returned item. Refunds are subject to our assessment of the product’s condition.
4.3 Damaged Goods: If you receive a damaged or defective item, please contact us within 48 hours of delivery with photo evidence, and we will arrange a replacement or refund.
5. Disclaimer of Warranties
5.1 Product Information: While we strive to provide accurate descriptions and ingredient information, all products should be used at your own risk. Always consult a healthcare professional before using any dietary supplements, especially if you are pregnant, nursing, have any medical condition, or are taking medication.
5.2 No Medical Advice: Content on our website, including text and product descriptions, is for informational purposes only and is not intended as medical advice.
6. Limitation of Liability
6.1 Honor Stone Ltd will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our products or services, except in cases of gross negligence or intentional misconduct.
6.2 In any case, Honor Stone Ltd’s total liability will not exceed the amount paid by you for the product(s) purchased.
7. Intellectual Property
7.1 Ownership: All content on our website, including text, graphics, logos, and images, is the property of Honor Stone Ltd or our licensors and is protected by copyright and other intellectual property laws.
7.2 Restrictions: You may not use, reproduce, distribute, or modify any content from our website without our express written permission.
8. Privacy Policy
Our Privacy Policy is a separate document that outlines how we collect, use, and protect your personal data. By using our website, you acknowledge that you have read and understood our Privacy Policy.
9. Changes to These Terms
Honor Stone Ltd reserves the right to modify these Terms of Service at any time. We will notify you of any significant changes by posting the revised terms on our website.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
- Honor Stone Ltd
- Email: info@honor-stone.com
- Address: 86-90 Paul Street, London, EC2A 4NE